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Are you a recent graduate starting your first internship? Do you want to thrive in the workplace and make a lasting impression on your employer? Look no further! In a recent Hangout session on “Thriving in the Workplace” hosted by Early Career Success, facilitator Andy Munoz shared a framework called KSA (Knowledge, Skills, and Attributes) to help interns excel in their roles.
Let’s start with knowledge. As an intern, it’s crucial to gather information about the company, market share, and business competitors. But it’s equally important to understand your role, expectations, and what you plan to achieve during your internship. Take the time to understand your stakeholders and build relationships with your colleagues. Don’t just limit yourself to fellow interns; get to know the long-term employees and senior management. This will help you learn about the company’s operations and culture.
Moving on to skills, identify projects that will showcase your abilities and contribute to the company. The three types of projects that Andy Munoz highlighted are legacy projects, operation projects, and passion projects. A legacy project is something that will help the company remember you even after you leave, while an operation project challenges you and helps you grow in your role. A passion project is something you are passionate about in the company outside of your work responsibilities. Clearly identifying your project as an intern and contributing to it will help you gain credibility and trust.
Last but not least, attributes are behaviors that are either learned through experience or common to all interns. Organization and time management are essential attributes for any job, and curiosity is a must-have for interns. Being assertive and proactive at work will help you make decisions and feel at ease in your role.
Don’t forget to find a work mentor and keep in touch with your head manager on a monthly and weekly basis to build your confidence and develop your skills. Always take on additional tasks when there is time, like secretarial work, to show your willingness to learn and help out.
In conclusion, as a young graduate starting your first internship, following the KSA framework will help you thrive in the workplace and make a lasting impression on your employer. Develop your knowledge, skills, and attributes to excel in your role and build your career
Author: Erikan Baluku